Last Updated: July 2026

LEGAL INFORMATION

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how THE BASE Outdoor Rentals collects, uses, and protects your personal information when you visit our website, make a reservation, or contact us.

1. Information We Collect

We collect only the information necessary to provide our rental services and improve your experience.

This may include:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Rental details
  • Booking history
  • Information submitted through our contact forms

2. How We Use Your Information

Your information may be used to:

  • Process reservations and payments
  • Communicate about your booking
  • Provide customer support
  • Improve our website and services
  • Meet legal and accounting requirements

We do not sell your personal information to third parties.

3. Online Payments

Payments are securely processed through trusted third-party payment providers.

THE BASE does not store your complete credit card information on our servers.

4. Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience.

We may use services including:

  • Google Analytics
  • Google Search Console
  • Essential website cookies

These services help us understand how visitors use our website so we can continue improving it.

5. Third-Party Services

Some features on our website are provided by trusted third-party services, including:

  • Booqable (Rental Management)
  • Stripe (Payment Processing)
  • Google Analytics
  • Google Maps

Each provider manages information according to its own privacy policy.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

While no online system can guarantee absolute security, we continually work to maintain secure systems and trusted service providers.

7. Your Rights

Depending on applicable privacy laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information where legally permitted

To make a request, please contact us using the information below.